MODULE 1: Logistics and Supply Chain Overview

• Managing logistics as a cohesive system

• Understanding tradeoffs to present a logistics strategy that aligns with the organizational strategy

• Finding the most effective mix of revenue producing services for the cost of providing that service

• Developing strong relationships across the supply chain

• Designing key performance indicators to encourage desired behaviors

• Using continuous improvement to exceed customer expectations

 

MODULE 2: Capacity Planning and Demand Management

• Understanding the concepts behind forecasting and its application to logistics decisions

• Creating efficient forecasts to better align supply to demand

• Translating demand information into high-level capacity plans for warehousing and transportation

• Collaborating between procurement and logistics

• Understanding key processes, including S&OP, MPS, MRP and DRP

• Delivering customer service at a consistent level

 

MODULE 3: Order Management

• Planning, designing and controlling processes which manage and execute customers’ orders

• Implementing a customer relationship management (CRM) process

• Understanding key logistics systems, such as EDI and TMS to enable visibility throughout the order process

• Tracking and measuring supplier and carrier performance to improve efficiency and effectiveness

• Managing relationships with the supply chain partners

• Developing a customer service management strategy

• Enhancing long-term customer satisfaction and creating lifetime customers

 

MODULE 4: Inventory and Warehouse Management

• Maintaining inventory levels to align with the business strategy and goals, supporting the coordination of supply and demand, while protecting inventory value

• Creating an inventory management strategy that meets competing goals of minimizing inventory costs and maximizing customer service

• Managing the movement of materials and goods into and out of storage efficiently, safely, and with minimal inventory damage

• Adapting to new distribution channels and customer expectations by creating new processes that deliver the desired results

• Implementing efficient and effective warehouse processes, while utilizing appropriate warehouse technology

• Using appropriate packaging to promote safe and efficient materials handling during storage and transportation

 

MODULE 5: Transportation

• Understanding transportation fundamentals, including key stakeholders, intermediaries and carriers involved in transporting product from origin to destination

• Understanding the characteristics of the different transportation modes to make appropriate selections based on speed, availability, dependability, capability, frequency and cost

• Moving goods and services throughout a firm’s supply chain, between where products are produced and where they are consumed, while allowing for competitive growth

• Effectively manage the entire transportation process—from long-range strategies and operational planning to day-to-day execution

• Utilizing transportation technology to manage and control visibility and communication between multiple stakeholders and transportation managers

 

MODULE 6: Global Logistics Considerations

• Identifying macroenvironmental factors of global logistics that impact countries and organizations around the world to better manage logistics service providers, related transportation costs, and substitute product offerings

• Working knowledge of international trade theories and practices, including trade agreements and trading blocs

• Understanding the infrastructure, systems and regulations of the countries to which goods are imported/exported

• Understanding customs clearing and documentation requirements for each shipment as dictated by each country and transportation mode used

• Preparing all required documentation needed to ensure shipments arrive safely, securely, without damage, and on time at their final designation

• Using the Harmonized System Classification codes to properly specify the goods for export and dictate the corresponding tariff rates charged

• Identifying which financing and payment options are most appropriate and amenable to the parties involved

• Deciding what currency will be most appropriate for global trade participants, balancing levels of risk exposure between buyers and sellers

 

MODULE 7: Logistics Network Design

• Designing the network of warehouses and transportation lanes to enable supply to be provided at the place and time of demand

• Analyzing transportation and distribution requirements, while understanding key tradeoffs, to assist in planning and deployment of network

• Using decision support tools to determine the optimal number, location, and type of warehouse facilities

• Employing modeling techniques to help find the right balance among competing needs of involved stakeholders

• Implementing risk management strategies to minimize uncertainty and provide more reliable organizational results

• Creating prevention and mitigation plans, as well as providing business continuity if a risk event occurs

 

MODULE 8: Reverse Logistics and Sustainability

• Developing a comprehensive reverse logistics strategy

• Recommending whether the reverse logistics strategy can be handled internally by creating a central returns center or by hiring a third-party provider to coordinate the activities

• Managing product returns in ways that turn the reverse flows into quantifiable value streams, to contribute to profitability and strengthen commitment to sustainability and social responsibility

• Demonstrating social responsibility that is valued by customers, shareholders, and the community, to help the organization be a good environmental steward for the long-term

• Implementing sustainability initiatives to impact the organization’s triple bottom line (TBL)

• Choosing suppliers and other supply chain members according to the organization’s commitment to implement sustainable processes and practices.

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Course length: 6 days

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For further information and registration, please email to us at media@cel-consulting.com

 

CEL Consulting 

www.cel-consulting.com