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Supply Chain Strategy, Design, and Compliance

CSCP Module 2

This module address considerations in the design of a competitive supply chain, the processes that support the organization's strategy, improvement of the sustainability of the organization and its trading partners, and compliance with applicable regulations.

  • Sustainability practices in the design and operation of a supply chain

  • Risk, its sources, impacts, and mitigation methods

  • Globally dispersed supply and demand, and the impact of free trade zones and trading blocs

  • Measurement of, and efficiency and responsiveness in the supply chain

  • Technologies for design, data, operations, and communications in supply chain management

  • Factor influencing demand, including design, marketing, selling, and matching customer orders

  • Core concepts of CRM, including strategies, technologies, and key implementation challenges

  • Fundamentals of supplier relationship management (SRM), including strategies, improved management of sources, relevant technologies and measurement

  • Inventory planning and control methods


Section A: Procure and Deliver Goods and Services

Chapter 1: Demand Management

Topic 1: Components of Demand Management

Topic 2: Forecasting Demand

Topic 3: Demand Prioritization

Topic 4: Demand Management Functional Responsibilities and Interfaces


Chapter 2: Operations Planning and Control

Topic 1: Implementation of Sales and Operations Planning (S&OP)

Topic 2: Master Scheduling

Topic 3: Controlling Priorities

Topic 4: Materials and Inventory

Topic 5: Capacity Management, Planning, and Control


Chapter 3: Inventory Management

Topic 1: The Need for Inventory

Topic 2: Aggregate and Item Inventory Management

Topic 3: Flow of Inventory

Topic 4: Functions of Inventory

Topic 5: Inventory-Related Cost Categories

Topic 6: Effects of Inventory on the Financial Statements

Topic 7: Inventory Planning

Topic 8: Inventory Control


Chapter 4: Supply Management

Topic 1: Total Cost of Ownership (TCO)

Topic 2: Make-Versus-Buy Analysis

Topic 3: Range of Buyer-Supplier Relationships

Topic 4: Developing Supply Plans

Topic 5: Contracting

Topic 6: Expediting


Chapter 5: Warehousing, Logistics, and Transportation

Topic 1: Warehouse Management Introduction

Topic 2: Warehousing Objectives and Considerations

Topic 3: Warehouse Capacity Forecasting and Planning

Topic 4: Materials-Handling

Topic 5: Tradeoffs between Warehousing and Transportation Processes

Topic 6: Logistics Introduction

Topic 7: Logistics Objectives and Considerations

Topic 8: Transportation Objectives and Considerations

Topic 9: Transportation Capacity Forecasting and Planning

Topic 10: Use of Logistics Service Providers

Topic 11: Modes of Transportation and Considerations for Selection

Topic 12: Expediting Processes

Topic 13: Delivery Patterns


Chapter 6: Monetary, Regulatory, and Trade Considerations

Topic 1: Currency Considerations and Funds Flow

Topic 2: Regulatory Requirements

Topic 3: Trade Considerations


Section B: Manage the Relationship with Supply Chain Partners

Chapter 1: Segmentation

Topic 1: Segmentation and Customer-Driven Marketing

Topic 2: Market Segmentation

Topic 3: Customer and Supplier Segmentation

Topic 4: Segmentation by Other Supply Chain Partners


Chapter 2: Customer Relationship Management (CRM)

Topic 1: Introduction to Customer Relationship Management (CRM)

Topic 2: CRM Strategy

Topic 3: Customer Selection or Segmentation

Topic 4: Customer Relationship Types

Topic 5: Performance Management

Topic 6: Technology Usage


Chapter 3: Supplier Relationship Management (SRM)

Topic 1: Introduction to Supplier Relationship Management (SRM)

Topic 2: Supplier Selection

Topic 3: Supplier Relationship Types

Topic 4: Performance Management

Topic 5: Technology Usage


Chapter 4: Linkages between CRM and SRM

Topic 1: How Various Organizations Can Leverage CRM and SRM

Topic 2: Negotiation and Collaboration

Topic 3: Terms and Conditions

Topic 4: Contracts and Enforceability


Section C: Manage Reverse Logistics

Chapter 1: Reverse Logistics

Topic 1: Reverse Logistics Introduction

Topic 2: Strategy and Design for Reverse Logistics

Topic 3: Reverse Logistics Benefits and Costs


Chapter 2: Waste Considerations

Topic 1: Waste Hierarchy

Topic 2: Waste Exchange and Hazardous Waste


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