Demand Management & Forecasting

Course Length: 02 days
Language: English

This two-day business forecasting course covers the fundamentals of demand management and planning, including roles/responsibilities and accountabilities, definitions, process flows, levels, timing and horizons, technologies, and mechanics.

The instructors explain best practices companies are applying today; beginning with giving you a perspective on broad demand management techniques and success drivers and ending with you knowing where the gaps are in your business process, tools, and people capabilities, and what to do about them when you get back to your desk.

Who this course is for

New demand planners/managers and forecaster
Experienced demand planners/managers looking for an update on best practice
Someone wanting to understand how the demand planning side of the supply chain equation should operate
Someone investigating demand planning as a possible career move

Course Content

Introduction and Course Objectives
Business Context Realities
Operating Goals of Your Company?
The Balancing Act
The Bullwhip Effect
The Business Master Planning

Model

Strategic/Business Planning
SWOT Analysis
Demand Management and Forecasting
Distribution Requirements Planning (DRP)
Sales and Operations Planning (S&OP)
Resource Planning (RP)
Master Production Scheduling (MPS)
Rough Cut Capacity Planning (RCCP)

Demand Management and Planning

The elements of Demand Management
Sources of demand variability
Demand Forecasting
Customer Relationship Management (CRM)
Order Cycle Management

Demand Forecasting

Basic Principles
Collaborative Forecasting
The Demand Planner/Forecaster
Forecast Horizon and Cycle
ABC Classification in Forecasting

Demand Forecasting Process

Data Cleaning Process
Data Analysis
Establishing Forecasting Baseline and Assumptions

Forecasting Techniques

Qualitative Techniques and Exercises: Pyramid Forecasting, Pyramid forecasting Exercise, New Product Introduction, Life Cycle Analogy in Forecasting
Use of Extrinsic Techniques
Quantitative Techniques and Exercises: Naive Forecasting, Simple Moving Average, Exponential Smoothing, Exponential Smoothing Exercise, Seasonal Demand Forecasting, Time Series Decomposition
Measuring Forecasting Error
Improving Forecast Accuracy
Challenges and Success Factors
Distribution Requirements Planning (DRP): Push vs. Pull System, DRP Exercise
Sales and Operations Planning (S&OP): S&OP Planning Process, S&OP Roles and Responsibilities, S&OP Challenges and Success Factors, S&OP Exercise
Master Production Scheduling (MPS): Available To Promise (ATP), MPS Exercise
Implementing Demand Management and Forecasting

For further information and registration, please email us at media@cel-consulting.com